The Data Protection Act 2018 (“DPA 2018”) and the General Data Protection Regulation (“GDPR”) effective from 25 May 2018, imposes certain legal obligations in connection with the processing of personal data.

According to the ICO Personal data can mean any information relating to an identifiable person who can be directly or indirectly identified for example name, passport number, home address, telephone number or private email address. Online identifiers include IP addresses and cookies.

Why we collect and store personal data
For some of our services like hall hire, we need to use your personal data so we can get in touch and or provide you with the services you require and invoice you for the services we provide. If you do not provide the information we request we may not be able to offer you certain services.

What data we collect and how we use your personal data
We may collect the following data:
Name, Postal address, Contact Number of all Members
Mobile Numbers used for our Funeral Alert Service & Functions and Events Text Alert Service
Or email address or any other information supplied online by visitors to this site will only be used to send the information or products specifically requested.
Demographic information such as your city and screen preferences
Other information relevant to customer surveys and/or offers

We will use your data to:
Maintain our list of members. 
For subscribed users and members of our text alert service we will provide funeral alerts and tell you about upcoming events and promotions.

We may use the information you provide to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Persons/Organisations to whom we may give personal data
We will not share your personal data with other persons or organisations without your consent.

Retention of data
Member details will be retained until our members instruct us to remove their data or cancellation of membership.
Text Alert Service subscriber details will be retained until they choose to opt-out. (see details to opt out below)
Demographic information and screen preferences will be stored as a cookie for 12 months.

Putting things right  (the right  to rectification)
You have a right to obtain the rectification of any inaccurate data concerning you that we hold. You also have a right to have any incomplete data that we hold about you completed. Should you become aware that any personal data that we hold about you is inaccurate and/or incomplete, please inform us immediately so we can correct and/or complete it.

A small fee may be applicable depending on the enquiry complexity. If you would like a copy of the information held on you please write to:
MKA Community Centre
1 Connaught Street
Highfields
Leicester
England
LE2 1FJ

Deleting  your records (the right  to erasure)
In certain circumstances you have a right to have the personal data that we hold about you erased. Further information is available on the ICO website (www.ico.org.uk). If you would like your personal to be erased, please inform us via our contact form or in writing at the address above.

Text Alert Service  - Opt-Out
If you wish to unsubscribe MKA Text Alerts at any time simply reply to an existing MKA Text Alert with the text message *STOP*, we will respect your descision and remove your number.

Data Portability

We will respond to any data portability requests made to us without undue delay and within one month. We may extend the period by a further two months where the request is complex or a number of requests are received but we will inform you within one month of the receipt of the request and explain why the extension is necessary.

Withdrawal of consent

Where you have consented to our processing of your data, you have the right to withdraw that consent at any time. Please inform us immediately if you wish to withdraw your consent.

Please note:

  1. the withdrawal of consent does not affect the lawfulness of earlier processing
  2. if you withdraw your consent, we may not be able to continue to provide you with services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.